Privacy policy

Data Protection Regulation Policy (GDPR)
1. Introduction
1.1 What data does Bramble and Friends collect?
When an order is placed via our website we ask for the following information in order to process your items and dispatch them to you;
Full Name
Phone Number (optional)
Address
Email Address
1.2 How do we collect this data?
This data is supplied to Bramble and Friends at the checkout process via PayPal or Stripe. We receive the details you select at the time of ordering. Information is then stored on our website account, so we can dispatch your parcel to the correct address. We also receive confirmation from PayPal and Stripe confirming a purchase has been made and the address you have requested we send the items to.
1.3 Why do we collect this data?
We require your Full Name & Address so that we can send your parcel to the correct place of residence once your order is completed. We also ask for your email address, so we can get in touch with you should there be a problem or to send product previews of items should you require them.
1.4 Do we share this data?
Your data is not shared with or sold to any outside individuals.
We share your Full Name & Delivery Address with the delivery company you choose at the checkout process. For example; Royal Mail or Your Countries Local Courier. This is so your parcel can be delivered to you.
2. Using Your Data for Marketing Purposes
2.1 Opting In - We require your permission to send any marketing or promotional emails. People must subscribe to our mailing list of their own volition in order for us to use the data you supply. If you do not your email address will never be used for this purpose
2.2 Opting Out. If you subscribe to our mailing list but decide you would like to opt out of receiving further marketing emails you can unsubscribe at any time. There is a link on every one of our newsletters and promotional emails that will allow you to remove yourself from the mailing list. Once you have done so you will no longer receive marketing emails from Bramble and Friends unless you choose to subscribe at a time in the future.
3. How do we keep your data secure
3.2 Data stored as a hard copy
We do not print any documents with your information present. The only information printed is order numbers for account purposes only. Second copies are not produced.
4. Requesting a Copy of the Data we hold
4.1 The process
You can request a copy of all the data we currently hold on file for you. We are legally required to provide this to you free of charge and within a month of the original request.
5. Requesting we delete all data we hold
5.1 The process
If you want us to delete all information we have on file we are legally required to do so should you request it.